People / Onboarding & Journeys

A real plan for every new hire.

Give each person a clear path from the first paperwork to their first-year milestones. Build the plan around their role, assign the work to the people who own it, and see when a step is done, late, or waiting on someone.

Build the plan

Make the journey fit the job.

Create a reusable template for a role, department, location, or employment type. Add the work that belongs before the start date, on day one, through the first weeks, and at later milestones. The timeline groups tasks from their due dates, so you can add a 45-day check-in or a first-year review without squeezing it into a fixed checklist.

Give each task a real owner

Assign the employee, manager, HR, IT, facilities, a buddy, or a trainer. Choose whether the work is an offline action, a meeting, reading or watching, a policy acknowledgment, a form, an upload, a Waypoints tour, or manager sign-off.

Put the materials beside the work

Attach surveys or polls, training courses, documents, plan tables, publications, and published Waypoints tours from the connected libraries. You can also add a video or document file, a video link, or another URL. The first attached item becomes the link on the assigned task.

Set the right due date

Schedule a task before the start date, on the first day, or afterward. Short offsets use working days; longer milestones use calendar days and move off weekends. Mark tasks that require proof of completion.

Start the person

Collect details once. Then assign the journey.

An owner or admin can create a private intake link for a new hire. The link is single-use, expires after 14 days, and lets the person enter their own contact, payroll and tax, address, and emergency-contact details. Submitted details populate the employee record.

The invite list shows its status, including opened, completed, and expired; an unused invite can be canceled. HR chooses how to share the link. After the person is on the roster, select them, a start date, their manager, and a journey template.

A dated plan, not a copy of a checklist

Starting a journey creates individual dated tasks from the template. Employee and manager tasks go to the selected people when their accounts are linked.

Keep other roles assigned

HR, IT, facilities, buddy, and trainer tasks initially go to the HR user starting the journey. The dashboard makes tasks with no linked person visible so they are not mistaken for assigned work.

One place for personal work

“My onboarding tasks” shows assigned work, due dates, linked materials, and the person being onboarded. Owners can mark work done or approve a sign-off; a task marked as requiring proof asks for a note.

Close the loop

Completion updates the active journey. A completed task can be undone from the personal task list when a correction is needed.

Keep the work visible

See where onboarding has stalled.

The “In progress” view shows each person’s start date, completed tasks, overdue work, and the role holding things up. Open a journey to see its dated tasks grouped by stage.

Active journeys

See who is currently moving through a plan.

Starting soon

Spot plans that need preparation before day one.

Overdue tasks

Find work whose due date has passed.

Waiting on managers

See the manager-owned steps that need attention.

The dashboard also calls out tasks owed by a role with no person assigned. For an overdue task with an assigned owner, HR can send a manual “Nudge” through the existing hub inbox.

An example in practice

From invite to first-year follow-through.

A team can adapt this sequence to its role and policies.

Invite the new hire

Create the single-use link, share it, and watch for the submitted details to reach the employee record.

Shape the plan

Build a role-specific template with owners, task types, dates, materials, and proof requirements.

Start the journey

Select the new hire, manager, date, and template. Check the dated tasks and any roles without a linked person.

Follow the work

Use “In progress” and “My onboarding tasks” to see completion, overdue steps, and the next action.

The result

A welcome people can follow through.

The new hire knows what is expected; managers and support teams know what they own; HR can see the gaps before they become a forgotten first-week task.